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 WebCT Support for Faculty

Quick Troubleshooting Guide > Spyware

Spyware removal tools

http://www.lavasoftusa.com/
http://www.spybot.info/

Check Your Computer for Viruses
Viruses can cause many problems with your computer. If your computer is infected with a virus, you may have trouble using WebCT.

Scan your computer to check for viruses. If you do not have a virus checker, it is strongly recommended that you get one and install it.

Two examples of well-known anti-virus programs are McAfee VirusScan and Symantec's Norton AntiVirus. Each of these companies also offer free scanning services:

  • McAfee FreeScan and other services
  • Symantec Security Check

Try Using a Different Browser
Most spyware and deceptive software affects only Internet Explorer. If you have many problems with Internet Explorer, using a different web browser may be a suitable workaround.

Depending on your version of WebCT and your client operating system, other supported browsers include: Netscape, Mozilla, and Safari.

Helpful Downloads
Get Adobe Reader

Download Java

Download Shockwave Player

Windows Media Player Download

Download Flash Player

Real Player

Download Quicktim

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