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 WebCT Support for Students
Quick Guide to Troubleshooting > Spyware

How can I remove Adware/Spyware?

Any computer that has ever been connected to the Internet could potentially be infected with spywareor virus. There are a number of ways it can impact your system, including the following:

  • Poor performance could indicate that your system's resources are bogged down with running spyware or a virus. Take note if your computer is slow, crashing, freezing up or otherwise unstable.
  • Unwanted browser behavior could be a sign that your browser has been hijacked by spyware or infected by a virus. The default page you see when you open a browser window has changed. You're being redirected to search results on pages you don't recognize. Your toolbar has been replaced with something you haven't seen before.
  • Pop-ups when you aren't on the Internet are another telltale sign. You're getting pop-ups even with pop-up blocking software installed and running, or you're seeing advertisements when not on the Internet.
  • Problems using secure Web sites are sometimes caused by spyware. You could have trouble logging into or using secure Web sites like WebMail, Outlook Express and WebCT.

Answer: Run antivirus software and spyware software.

Spyware, parasites, and other deceptive software can cause problems when using WebCT or other websites. WebCT recommends that you check for, then uninstall or temporarily disable these types of software to eliminate problems when accessing WebCT.

To check your browser for spyware, parasites, and other deceptive software and for more detailed information, visit the Doxdesk page on
parasites
.

Free Spyware removal tools:
LavaSoft
SpyBot

 

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