CONTACT :: MAPS & DIRECTIONS :: A-Z INDEX :: PIPELINEMT :: WEBMAIL :: WEBMT :: FIND PEOPLE :: CALENDARS
WebCT Support
Middle Tennessee State University
spacer

 :: STUDENT SUPPORT HOME
 :: TROUBLESHOOTING
 :: GETTING STARTED/FAQs
 :: ONLINE LEARNING GUIDE
 :: TIPS, TRICKS & PLUGINS
 :: LOGIN THROUGH PIPELINE
 :: CONTACT HELP
 :: MTSU HOMEPAGE

 
 WebCT Support for Students
Troubleshooting > I can't get into my course.

If you cannot login to Pipeline Click Here. * link to pipeline help

I can login to Pipeline but when I click on My Courses and select the course name nothing happens.

The link from Pipeline to WebCT opens your course in a Pop-up window. If you have any pop-up blockers on your computer the course might not display.

Answer:

Turn off all pop-up blockers.
Pop-up blockers are everywhere today so how do you know if you have a pop-up blocker on your machine?

Click here to test for Pop-up blockers.*link

If you run our pop-up blocker test and you find that you do have a pop-up blocker on your machine then the next step is determining how and where to turn it off.

See a list of common pop-up blockers and how to turn them off.

I followed the steps (above) but I do not have any popup blockers on my machine and I still cannot gain access to my course in Pipeline.

Contact the 24hr help desk at 898-5345 or send an e-mail to the help desk help@mtsu.edu.

 

 

Helpful Downloads
Get Adobe Reader

Download Java

Download Shockwave Player

Windows Media Player Download

Download Flash Player

Real Player

Download Quicktim

Download Powerpoint